Frequent Questions

/Frequent Questions

No extra charges for most bank holidays or weekends, but we do charge double for Christmas Eve, Christmas Day, Boxing Day and New Years Day.

We are open 364 days a year, shorter hours during the festival period. We are closed Christmas Day, but do take bookings over the festive period.

I have been fully trained in administering medications and giving diabetic injections. So we can still look after your pet even if it is on medications.

I can visit your pet onces a day, twice a day or every other day which ever you prefer, we do recommend 2 visits a day for some pets.

Rachel’s Pet Care Services is highly experienced and Fully Qualified in Animal Care , Fully Qualified Microchip Implanter and Qualified Dog & Cat Groomer.

Your keys are kept secure but can be returned after each walk if required.

No more 6 dogs are walked at any one time, Some dogs may be walked on their own and others maybe walked in a group, this will be discussed during a consultation.

Dogs, cats, rabbits, guinea pigs, hamsters, gerbils, chinchillas, birds, fish, chickens and ducks.

We walk your dog in any of the local parks or on the beach. We can also do the same walk as you do with your dog, if this is what you require.

The length of walk will depend on your dog!. We will walk your dog from 30 minutes up until 2 hours, depends what you decide during the free consultation.

Yes! All dog walkers and pet care services should be police checked in order to visit your home.

The business is currently based in Penarth

We cover the following areas in Cardiff, Sully, Penarth, Cogan, Cardiff Bay, Grange town, Barry, Barry Island, Dinas Powys, Wenvoe, Rhoose Llantwit major, Canton, Llandaff, Fairwater, Roath
We also cover Cowbridge, Bonvilston, St Nicholas, Ystradowen, Peterston- Super-Ely, Gwern Steeple, Llancafarn, St Hilary.